O2 Help

Welcome to O2 Help

Here you can find some answers to common questions/problems on O2 Broadband. This is an unofficial broadband support site, and is not affiliated with O2 in any way. If you find any of the information useful, you are welcome to link to this site.

Currently the topics covered are as follows.

O2 router (Wireless Box II & III):

• Forwarding ports
• Enabling UPnP
• Closing port 7547
• Upgrading the router firmware
• Finding your ADSL statistics
• Setting wireless encryption to WPA/WPA2
• Showing your router log
• Changing your wireless channel
• Changing your DNS servers
• Changing your LAN IP settings
• Fixing the O2 time server
• Setting up parental controls

Other routers:

• Recommended routers for O2 Broadband
• Configuring a Netgear router for O2 Broadband
• General router settings for O2 Broadband

General information:

• Configuring your email to use O2's SMTP server
• Creating a secondary email account
• Getting your computer's IP address via DHCP